Sterling Business Services Sterling Business Services Sterling Business Services
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Frequently Asked Questions

What are the differences between "Standard" and "Professional"?
How soon will my order be delivered?
Will I see a Proof of my Check order?
What's the best format to e-mail my Logo in?
Can you send me a sample or brochure?
How do I submit my Credit Card information safely?


What are the differences between "Standard" and "Professional"?
"Standard" pricing is your best value.

Our lowest prices with many features.
Limited to a Black logo and imprint.
2-color Ink Imprint is available.
There are several choices of background colors and patterns.
Free logos, Free shipping, Free window envelopes and 11 Free check security features apply.
5 working day production.

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"Professional" pricing offers you more choices to be creative.

Many backgrounds and borders to choose from in 14 standard ink colors.
Your logo and imprint in matching ink.
Laser graphics that you design.
Same Free offers apply.
7 working day production.

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How soon will my order be delivered?
Stock items like envelopes and journals can usually ship the same day. Normal production time for most imprinted orders is 5 working days. "Professional" orders ship in 7 working days. Most orders ship FedEx Ground 3-Day Select from the plant closest to you. A tracking number can be provided at your request. Rush production and Overnite shipping are available for additional charges. Contact us for a Rush quote.

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Will I see a Proof of my check order?
Yes. We will fax you a "paste-up" Proof of your check or form along with an Order Confirmation and Credit Card information sheet for your completion, approval or changes and request to fax return. We make every effort to ensure that your order is printed correctly the first time.

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What's the best format to e-mail my logo in?
Large b/w .jpeg files works well. We will reduce them to size. Remember that the quality of your logo will determine the quality of your imprint. Gif copies from the internet do not work well. Original artwork in the format it was created in works best. Line art should be at least 300 d.p.i., grayscale at least 600 d.p.i.. Contact us for more specifics regarding formats we accept.

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Can you send me a sample or brochure?
Yes we can. The internet cannot always display colors and patterns accurately. To see the high-quality of checks and forms please use our "Request Samples" page to send us your shipping address. Please specify your software and color(s) desired.

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How do I submit my Credit Card information safely?
In an effort to ensure your online privacy and security. We prefer to fax you a Credit Card information sheet for your completion and fax return to (866) 411-3676.

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We look forward to hearing from you!


 


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